We carry out consumer expertise in accordance with legislation, national and international standards. We use modern equipment and advanced technologies. The results obtained most fully reflect the quality of the product presented for expert research.
What is consumer expertise?
Consumer expertise is a comprehensive analysis of goods or services. Experts investigate:
- product quality indicators;
- safety of use in normal conditions and force majeure situations;
- compliance with applicable laws, norms and rules, technical and sanitary and hygienic requirements.
Discrepancies with official regulations or documentation developed by the manufacturer are recorded in writing, with an explanation of the reasons for the discrepancy. The expert opinion contains references to the normative legal acts, the violation of which was revealed by the experts.
Why do you need expertise?
If the quality of the product does not correspond to the declared one, the consumer suffers obvious damage. Situations that pose a danger to human life and health require special attention. The consumer has the right to receive a quality item or service for his money, and he is protected by law.
If defects are found in the purchased product, but the buyer cannot independently replace it with high-quality and safe, or receive the money paid back, an independent consumer expertise helps to defend his rights.
What should the consumer do if the product does not satisfy? The first step is to try to solve the problem on the spot. Conscientious sellers and suppliers are willing to accommodate. A low-quality or dangerous product is replaced, repaired free of charge, money is returned, and a discount is made. If the consumer is not satisfied with the proposed options, or they completely refuse to cooperate with him, it's time to turn to experts and prove his case.
How do we conduct consumer due diligence?
Each industry has its own rules and characteristics. Therefore, our employees, who are the best trained in a particular field of activity, act as experts. The specialists have extensive experience and have passed certification in the manner prescribed by the state. We have all the necessary equipment.
We use the following documents in our work: the Law of Ukraine "On Protection of Consumer Rights", and the state-registered standard "Consumer Expertise of Products". Within the framework of the latter, the procedure for conducting and formalizing the results of the examination is indicated. The requirements for the specialists conducting it are listed. The procedure for filing an application, documents and products purchased by a consumer for sending for research is described.
The standard is included in the program of adaptation of Ukrainian regulations to EU legislation. Consumers can count on European level protection.
What does the consumer get as a result?
The result of an independent consumer examination is an expert conclusion with detailed justification. This is a legally relevant document that can be used in court. Having it in hand, the consumer makes legal claims to the supplier or manufacturer. As a result of the proceedings, damages are reimbursed, including moral damage. The costs of the trial are borne by the culprit.
Who is the customer?
An expert can be ordered by an individual or a legal entity. Any capable citizen or organization affected by the actions of unscrupulous suppliers. We work with individual clients and company representatives. Our lawyers will always find the correct wording, properly draw up the accompanying documents.
The customer can be present during the research. For us, the presence of the client is even desirable, since the experts immediately receive full information at first hand. All complaints are taken into account, specialists are immediately investigated, on the merits.
Subject of study
These are any things or actions that fall under the definition, respectively, of goods or services. Food, industrial products, semi-finished products and raw materials, service and maintenance.
Almost everything that clients face is regulated by regulations. Their obvious violation is easy to identify even to a person ignorant of this industry. Domestic and foreign goods are presented for examination. Imports must also comply with national regulations.
Our advantages
- Variety of technologies - we carry out physical, chemical, biological, medical and environmental research.
- A team of experienced professionals with many years of experience in research work.
- The latest equipment that allows you to quickly and accurately carry out complex analysis on your own, without the involvement of third-party firms.
- Compliance with DSTU, GOST, technical conditions.
- Competent and legally significant paperwork.
- Independence from the state, manufacturers and suppliers.
- Interest in the client's success.
It is interesting for us that the customer of the consumer expertise is satisfied with the result and wins the lawsuit. Research is carried out in favor of the party who has suffered due to a poor-quality product. Anything that confirms the client's correctness and influences the outcome of the proceedings will be found and taken into account.
Contact us and get the desired result!
We provide advice on technological, legal, commercial and organizational issues. Clients quickly become convinced of our competence and understand well what they are paying for. Experts will help to calculate whether there will be an economic effect when making claims, whether it is worth counting on compensation for moral damage, and for what amount.
Call us, write by e-mail, or immediately fill out an application!
Commodity expertise
| Service (for 1 sample) | Deadlines | Price without VAT* |
| Commodity expertise (for 1 question) | up to 14 days | 121 USD |
| Consumer law advice | 1 hour | 60 USD |
| Examination of clothes and shoes | ||
| Examination of clothes, textiles and fabrics (for 1 question) | up to 14 days | 121 USD |
| Fiber composition identification (FTIR + DCS + microscopy + qualitative reactions) | up to 14 days | 437 USD |
| Quantitative analysis of the fibrous composition (DSTU 4057, per 1 component) | up to 7 days | 153 USD |
| Fabric density (ISO 7211-6:2007, GOST 3811, EN 29073-1, EN 14970) | up to 3 days | 56 USD |
| Examination of leather, fur and things from them (for 1 question) | up to 14 days | 121 USD |
| Shoe expertise (for 1 question) | up to 14 days | 121 USD |
| Food Examination | ||
| Milk | ||
| Purity of milk fat (DSTU ISO 17678) | up to 21 days | 435 USD |
| Content of pesticides (HPLC or GC) | up to 21 days | 435 USD |
| Honey, sugar, molasses, wine | ||
| Sucrose in liquid, degrees Brix | up to 7 days | 100 USD |
| Moisture content of honey | up to 7 days | 53 USD |
| Compound feed, cake, meal | ||
| Mass fraction of moisture and volatile substances (GOST 13979.1, accelerated) | up to 5 days | 67 USD |
| Mass fraction of fat (GOST 13496.15) | up to 14 days | 88 USD |
| Mass fraction of ash | up to 14 days | 74 USD |
| Mass fraction of crude protein (by nitrogen) | up to 14 days | 84 USD |
| Mass fraction of crude fiber | up to 14 days | 67 USD |
| Presence of genetically modified organisms (GMO) in products | up to 14 days | 181 USD |
| Vegetable oil, fat | ||
| Content of phosphorus, sulfur, magnesium, calcium, zinc, barium (XRF) | up to 4 days | 51 USD |
| Fatty acid composition (GOST 30418, ISO 5508, GC-MS) | up to 14 days | 353 USD |
| Acid number (DSTU 4350, EN ISO 660) | up to 7 days | 153 USD |
| Peroxide number (GOST 26593, DSTU EN ISO 3960) | up to 7 days | 153 USD |
| Mechanical impurities (DSTU 5063, EN ISO 663) | up to 5 days | 128 USD |
| Saponification number (DSTU ISO 3657, DSTU 4604) | up to 7 days | 153 USD |
| Content of moisture and volatile substances (DSTU ISO 662) | up to 5 days | 93 USD |
| Seeds (DSTU 7011) | ||
| Humidity (GOST 10856) | up to 5 days | 67 USD |
| Mass fraction of oil (GOST 10857) | up to 14 days | 88 USD |
| Mass fraction of crude protein (GOST 13496.4) | up to 14 days | 84 USD |
| Mass fraction of oleic acid (GOST 28238) | up to 14 days | 88 USD |
| Oil acid number (GOST 10858) | up to 7 days | 60 USD |
| Oil admixture, Garbage admixture, Infestation with grain pests | up to 14 days | 121 USD |
| Weight of 1000 seeds | up to 3 days | 58 USD |
| Toxic elements (lead, cadmium, arsenic, mercury, copper, zinc) | up to 14 days | 223 USD |
| Content of heavy metals (lead, cadmium, MUK 4.1.986-00) | up to 14 days | 79 USD |
| GMO (DSTU ISO 21569) | up to 14 days | 133 USD |
| Mycotoxins (aflatoxin B1, zearalenone, T-2 toxin) | up to 24 days | 435 USD |
| Aflatoxins (MR 4082-86) | up to 14 days | 81 USD |
| Radionuclides (MVI.MN 1181-2013) | up to 14 days | 88 USD |
| Pesticides (DSTU EN 12393) | up to 14 days | 244 USD |
| Alkaloids of beetles and hornets (garbage admixture, GOST 30483) | up to 14 days | 58 USD |
| Flour | ||
| Humidity (DSTU ISO 712) | up to 7 days | 93 USD |
| Ash content (550 °С, DSTU ISO 2171) | up to 7 days | 81 USD |
| Ethyl alcohol, alcoholic beverages, water-alcohol solutions | ||
| Alcohol content (aerometric method DSTU 4181) | up to 3 days | 63 USD |
| Purity test (DSTU 4181) | up to 3 days | 35 USD |
| Oxidability test (DSTU 4181) | up to 7 days | 153 USD |
Mass concentration of aldehydes and clove oil (DSTU 4222)  |
up to 14 days | 353 USD |
| Volumetric concentration of methyl alcohol (DSTU 4181) |
up to 14 days | 240 USD |
| Salt (DSTU 3583, DSTU 4246) | ||
| Appearance, color, taste, smell (DSTU 4886.2) | up to 3 days | 35 USD |
| Mass fraction of sodium chloride (DSTU 4886.5) | up to 7 days | 153 USD |
| Calcium ion mass fraction (DSTU 4886.6) | up to 7 days | 153 USD |
| Mass fraction of magnesium ion (DSTU 4886.6) | up to 7 days | 153 USD |
| Mass fraction of sulfate ion (DSTU 4886.7) | up to 7 days | 153 USD |
| Mass fraction of potassium ion (DSTU 4886.8) | up to 7 days | 153 USD |
| Mass fraction of iron (III) oxide (DSTU 4886.13) | up to 7 days | 153 USD |
| Mass fraction of water-insoluble residue (DSTU 4886.4) | up to 5 days | 128 USD |
| Mass fraction of moisture (DSTU 4886.3) | up to 5 days | 67 USD |
| Mass fraction of iodine (DSTU 4886.9) | up to 14 days | 316 USD |
| Mass fraction of ferrous potassium (DSTU 4886.12) | up to 7 days | 153 USD |
| pH of the solution | up to 3 days | 88 USD |
| Particle size (2 sieves, DSTU 4886.20) | up to 7 days | 49 USD |
| Toxic elements - mercury (GOST 26927) | up to 14 days | 316 USD |
| Toxic elements - arsenic (GOST 26930) | up to 14 days | 316 USD |
| Toxic elements - copper (GOST 26931 or GOST 30178) | up to 14 days | 223 USD |
| Toxic elements - lead (GOST 26932 or GOST 30178) | up to 14 days | 223 USD |
| Toxic elements - cadmium (GOST 26933 or GOST 30178) | up to 14 days | 223 USD |
| Toxic elements - zinc (GOST 26934 or GOST 30178) | up to 14 days | 223 USD |
| Water analysis | ||
| pH (reaction of the environment) | up to 3 days | 88 USD |
| Electrical conductivity | up to 3 days | 77 USD |
| Oxygen content in water | up to 3 days | 79 USD |
| Oxidation-reduction potential (ORP, redox, Eh) | up to 3 days | 84 USD |
| Water temperature | up to 3 days | 47 USD |
| Total mineralization (dry residue) | up to 3 days | 86 USD |
| Content of elements: iron (total), chromium (total), zinc, copper, nickel, cadmium, aluminum, lead, silver | up to 21 days | 223 USD |
| Air analysis | ||
| Oxygen content in the air (0-30%) | up to 2 days | 47 USD |
| Carbon monoxide content in the air (carbon monoxide, CO, 0-1000 ppm) | up to 2 days | 47 USD |
| Hydrogen sulfide content in the air (H2S, 0-100 ppm) | up to 2 days | 47 USD |
| Combustible gases content in the air (LEL, 0-100 %) | up to 2 days | 47 USD |
| Analysis of the working area air with indicator tubes (for 1 room) | up to 2 days | from 47 USD |
| Express air analysis for gasoline (for 1 room) | up to 2 days | 53 USD |
| Express air analysis for xylene (for 1 room) | up to 2 days | 53 USD |
| Express air analysis for carbon monoxide (for 1 room) | up to 2 days | 53 USD |
| Express air analysis for nitrogen oxides (for 1 room) | up to 2 days | 53 USD |
| Express air analysis for toluene (for 1 room) | up to 2 days | 53 USD |
| Express air analysis for chlorine (for 1 room) | up to 2 days | 53 USD |
| Air temperature | up to 2 days | 47 USD |
| Air humidity | up to 2 days | 47 USD |
| Air movement | up to 2 days | 47 USD |
| Radiation background of the room | up to 1 day | 42 USD |
| Level of lighting in the room | up to 2 days | 40 USD |
| Fertilizer analysis | ||
| Mass fraction of total nitrogen (Devard method) | up to 14 days | 107 USD |
| Mass fraction of ammonium nitrogen | up to 14 days | 98 USD |
| Mass fraction of nitrate nitrogen | up to 14 days | 98 USD |
| Mass fraction of amide nitrogen | up to 14 days | 98 USD |
| Mass fraction of biuret | up to 14 days | 98 USD |
| Mass fraction of nitrogen (ammonium, amide, nitrate, total) | up to 14 days | 172 USD |
| Fertilizers: humic acids | ||
| Moisture and dry residue (GOST 26713) | up to 7 days | 116 USD |
| Ash (GOST 26714) | up to 7 days | 81 USD |
| Content of humic acids (DSTU 7083) | up to 14 days | 407 USD |
| Content of free humic acids (DSTU 7083) | up to 14 days | 386 USD |
| Content of fulvic acids (DSTU 7083) | up to 28 days | 793 USD |
| Examination of building materials | ||
| Sand | ||
| Content of SiO2, SO3, Fe2O3, Al2O3, Cr2O3, TiO2, CaO (XRF) | up to 4 days | 102 USD |
| Content of SiO2, SO3, Fe2O3, Al2O3, Cr2O3, TiO2, CaO (ICPE) | up to 14 days | 223 USD |
| Free quartz content (DSTU B V.2.7-32 95) | up to 14 days | 316 USD |
| Content of sulfur compounds (GOST 19609.5) | up to 7 days | 153 USD |
| Total alkali content (GOST 19609.6, ICPE) | up to 14 days | 223 USD |
| The content of dust and clay particles (DSTU B V.2.7-232) | up to 7 days | 223 USD |
| Presence of organic impurities (DSTU B V.2.7-232) | up to 7 days | 153 USD |
| The content of harmful impurities | up to 3 days | 35 USD |
| Content of silicon oxide (SiO2) (DSTU B B.2.7-131) | up to 7 days | 153 USD |
| Iron oxide content (Fe2O3) (DSTU B B.2.7-131) | up to 14 days | 316 USD |
| Aluminum oxide content (Al2O3) (DSTU B B.2.7-131) | up to 14 days | 316 USD |
| Content of chromium oxide (Cr2O3) (DSTU B B.2.7-131) | up to 14 days | 316 USD |
| Metallic iron content (DSTU B V.2.7-131) | up to 14 days | 316 USD |
| Content of titanium oxide (TiО2) (DSTU B V.2.7-131) | up to 14 days | 316 USD |
| The content of calcium oxide (CaO) (DSTU B B.2.7-131) | up to 14 days | 316 USD |
| Humidity (DSTU B V.2.7-131) | up to 7 days | 93 USD |
| Granulometric composition (1 sieve, DSTU B V.2.7-131) | up to 7 days | 53 USD |
| Loss of mass during roasting (DSTU B V.2.7-131) | up to 7 days | 98 USD |
| The reaction of the water hood | up to 3 days | 88 USD |
| Grain composition and grain size module (DSTU B V.2.7-232) | up to 7 days | 93 USD |
| Bulk density and hollowness (DSTU B V.2.7-232) | up to 3 days | 42 USD |
| Fly ash (DSTU B V.2.7-205:2009) | ||
| Content of calcium oxide (CaO) | up to 14 days | 51 USD |
| Magnesium oxide content (MgO) | up to 14 days | 51 USD |
| The content of sulfur and sulfate compounds in terms of SO3 | up to 14 days | 51 USD |
| The content of alkali oxides in terms of Na2O | up to 14 days | 51 USD |
| The content of calcium oxide, magnesium oxide, sulfur | up to 14 days | 72 USD |
| Ash moisture | up to 7 days | 93 USD |
| Loss on ignition (p.p.p.) | up to 7 days | 98 USD |
| Ash fusibility determination (GOST 32978-2014, ISO 540:2008) | up to 7 days | 302 USD |
| Residue on sieve N008 | up to 7 days | 53 USD |
| Specific total activity efficiency of natural radionuclides | up to 14 days | 200 USD |
| Mineral wool (DSTU B V.2.7-318, GOST 4640-93) | ||
| Content of SiO2, Al2O3, СаО, MgO (XRF) | up to 4 days | 102 USD |
| Content of organic substances (DSTU B V.2.7-38, GOST 17171) | up to 7 days | 98 USD |
| Humidity (DSTU B V.2.7-38, GOST 17171) | up to 5 days | 93 USD |
| Polymer expertise | ||
| Determination of the type of polymer (plastic), IR spectrometry | up to 14 days | 216 USD |
| Determination of polymer variety DSC analysis | up to 14 days | 112 USD |
| Determination of the quantitative and qualitative composition of the filler, XRF + gravimetry | up to 11 days | 149 USD |
| Polymer Shore hardness (EN ISO 868) | up to 5 days | 58 USD |
| Density polymer (GOST 15139, ISO 1183-1) | up to 3 days | 56 USD |
| Testing of polymers by artificial accelerated weathering (DSTU EN ISO 4892-3 , 500 hours) | up to 30 days | 5742 USD |
| Rubber expertise | ||
| The state of the liquid after exposure at -40 °C | up to 14 days | 374 USD |
| Resistance to aggressive environments (GOST 9.030) | up to 14 days | 398 USD |
| Corrosion of metals | up to 14 days | 367 USD |
| Density rubber (GOST 267, hydrostatics) | up to 3 days | 56 USD |
| Rubber Shore hardness (EN ISO 868) | up to 5 days | 58 USD |
| Compatibility with water -40 °C | up to 14 days | 93 USD |
| Compatibility with water 60 °C | up to 14 days | 107 USD |
The prices are approved by the director of LLC "In Consulting" 03.03.2025. Deadlines are indicated in working days
For a free consultation, you can use On-line consultation, or call us or write to the messengers.For information about the cost of services go to Tariffs or place Application for Services.
Application template
